Messenger : Team chat that lives where the work is.
Channels and direct messages with threads, reactions, mentions and read receipts - and a search that reads every message. The assistant can be switched on inside any conversation, and an agent can be a member of one.
What it does
Messenger, point by point.
Channels, direct messages, threads
Talk to a team, to one person, or under one message. Replies stay with what they answer.
Full-text search
Every message is indexed on your own server. Find a sentence from last spring in the time it takes to type it.
Mixed scripts, read right
A message in Persian with an English product name inside it is laid out the way a reader expects - direction is decided per message, per paragraph.
The assistant, in the conversation
Switch the assistant on in a chat and it answers there, with the tools you allow. An agent with an account of its own can be added like a colleague.
Calls from the chat
Start a call from any conversation: video, screen sharing, recording. The meeting and its chat are one room.
Getting started
Three steps in.
- Open Messenger from the rail.
- Pick a conversation, or start one with a person or a team.
- Write. Mention someone with @ to bring them in.
Questions
What people ask about Messenger.
Where are my messages stored?
On your own server, in your own database. The search index and the call routing run there too.
Is there a desktop app?
Yes. A small Windows client is available today; the web app also installs as an app and sends notifications.